Refund policy
Kompashion Return Policy
We do not accept returns or exchanges. We take great care in curating each box, and all sales are final.
However, in the rare case that your box is damaged during transit, please contact us at hello@kompashion.com so we can assist you in resolving the issue.
Damages and Issues
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, reach out to us immediately at hello@kompashion.com, and we will work with you to make it right.
Non-Returnable Items
Due to the nature of our products, we do not accept returns or exchanges on any items, including:
- Custom or personalized products
- Beauty and personal care items
- Perishable goods
- Sale items or gift cards