How long will it take to receive my order?

We process orders within 1-3 business days. Delivery times vary based on location, but you can expect your order to arrive within 5-7 business days (excluding holidays).

How to track my order?

Once your order is shipped, you’ll receive a tracking number to keep you updated on your delivery.

Do you ship internationally?

At this time, we offer shipping only within the U.S.A. and do not currently provide international shipping. We hope to expand our shipping options in the future!

I never got my order, what to do?

We are sorry you have not received your order yet. Please contact us at hello@kompashion.com so we can better assist you.

What is your return policy?

We do not accept returns or exchanges. We take great care in curating each box, and all sales are final. However, in the rare case that your box is damaged during transit, please contact us at hello@kompashion.com so we can assist you in resolving the issue.

Can I exchange an item?

We do not accept returns or exchanges. We take great care in curating each box, and all sales are final. However, in the rare case that your box is damaged during transit, please contact us at hello@kompashion.com so we can assist you in resolving the issue.

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